RAP Services: Support
The successful implementation of RAP into your business isn’t where it ends. At RAP, excellent customer support is central to our business, and following the introduction of RAP into your business, we will always be here to help with any support you and your business may need.
Support Options Available:
First and Second Level Support
- Assistance to client in-house or 3rd party suppliers
- Direct support with 24/7 cover
Third Level Support
- Specialist reports
- Analysis of work methodologies
User Manuals, Help Facilities
Forums and Support Communities
- Intra and Inter Business