Support
The successful implementation of RAP® into your business isn’t where it ends. At RAP International, excellent customer support is central to our business, and following the introduction of RAPnet™ to keep your workforce safe, our experienced personnel will always be available to help with any ongoing support.
Support Options Available:
First and Second Level Support
- Assistance to client in-house or 3rd party suppliers
- Direct support with 24/7 cover
Third Level Support
- Specialist reports
- Analysis of work methodologies
User Manuals, Help Facilities
Forums and Support Communities
- Intra and Inter Business